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Privacy Policy

A legal disclaimer

Leicestonbury Festival – Privacy Policy

Effective Date: 05/05/2025

At Leicestonbury Festival, we are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us—online or offline.

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1. What Information We Collect

We may collect and process the following information:

  • Personal details such as your name, email address, phone number, and postcode.

  • Ticket purchase information, including the type of ticket, payment method (processed via secure third-party providers), and related preferences.

  • Voluntary information you provide when entering competitions, submitting forms, joining our WhatsApp group, or emailing us directly.

2. How We Use Your Information

We use your data to:

  • Process ticket sales and manage event entry.

  • Communicate important festival updates (e.g., schedule changes, offers, competitions).

  • Send email newsletters if you’ve opted in.

  • Invite you to participate in the community WhatsApp group and other festival-related activities.

  • Improve our website, ticketing system, and customer experience.

3. Your Consent

By signing up to our email list, entering competitions, or purchasing tickets, you consent to us contacting you for festival-related updates and marketing. You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.

4. Sharing Your Information

We will never sell or rent your personal information. We only share data with:

  • Trusted third-party providers (e.g. ticketing platforms like TicketTailor or email services like AWeber) for the purpose of running the festival smoothly.

  • Messaging services (e.g. WhatsApp), where you have opted in.

5. How We Protect Your Data

We take your data security seriously:

  • Our website is encrypted (SSL).

  • We use trusted, secure platforms for ticketing and communications.

  • Access to your data is limited to those directly involved in organising Leicestonbury Festival.

6. Your Rights

You have the right to:

  • Access the information we hold about you.

  • Request corrections to inaccurate data.

  • Ask us to delete your data (subject to certain legal obligations).

  • Withdraw your consent at any time.

To exercise these rights, simply email us at: hello@leicestonbury.com

7. Cookies & Tracking

Our website may use cookies for essential functionality and to understand user behaviour. You can manage or disable cookies through your browser settings.

8. Changes to This Policy

This policy may be updated from time to time. We recommend checking back occasionally to ensure you're happy with any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Email: hello@leicestonbury.com
Address: Bradshaw’s Farm, near Hinckley, Leicestershire, UK

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